Custom orders are final sale and non-refundable due to it being designed specifically based on the options you picked.

Due to the fact that all items are made to order, we, unfortunately do not offer any returns or refunds. We deal with every return inquiry on a case-by-case basis.We pack all our items with extra care and attention, doing our best to ensure that the items you purchased arrive to you in the best possible condition. In the unfortunate event that items are damaged due to MAIL CARRIER HANDLING, please notify us right away. No later than 5 days. Again, the sooner we hear from you, the more chance we have in rectifying any shipping damage. Please provide us with evidence of damage, (EX: photo) and it will be handled on a case-by-case basis. 

Please contact us within 5 days after receiving your package to return/exchange. Any day(s) after 5 days of receiving your goods, we do not offer returns/exchange.

All return shipping fees must be paid by customer. No return labels provided. You have 5 days from contacting us for a refund, to return your goods to us. Once we receive your parcel, your order will be refunded. Once your order is refunded, please allow 2-3 business days for the refund to process.

We have the right to refuse service to any customer(s). Your order will be refunded to you and money will be returned within 2-3 business days.

We pride ourselves in carrying high-quality sunglasses. However, to ensure longevity of sunglasses, we advise to handle the items with care. Although the color will not change, it is recommended to keep sunglasses  dry and away from water to keep crystals shiny. Once again, please handle sunglasses/jewelry with proper care. 

Please contact us at if you have any questions on our policies. Allow up to 1-2 business days for a response. We receive a high volume of e-mails daily and respond in the order they are sent. Please keep in mind we work from the oldest e-mail first so this could take some time for a reply. Please include your order number and full name + e-mail address the the order was placed under. 

By purchasing from, you accept and agree these terms and service.